Where is my card?

If you are awaiting your HealthNow card and haven't received it yet, here are some steps to take:

1. Check Delivery Status:
   -Expected Delivery Time: Depending on when your card was ordered, it typically takes between 7-14 days.
   
   
2. Contact Employer or HR:
   -Organization Communication: If you believe there may be an issue with delivery, reach out to your employer or HR department for further assistance.
   
   
3. Monitor Push Notifications:
   -Push Notifications: Keep an eye out for any notifications from HealthNow regarding your card's status or delivery updates.
   
   
4. Verify Card Activation:
   -Activation Required: Once received, remember to activate your card through the HealthNow app or website.
   -Set Up PIN: Follow instructions to set up a PIN for your card after activation
   
   
5. Contact Support:
   -If you've followed these steps and still have not received your card or need additional assistance, please contact our support team here or get in touch with us via live chat at the bottom of this page.