The usage guidelines for your HealthNow card are typically determined by your employer. Here are some general guidelines:
Approved Usage:
Your HealthNow card can be used within the approved health sectors specified by your employer. This includes services like healthcare appointments, wellness activities, and other related expenses.
You can see the list of approved sectors for your HealthNow card at https://my.healthnowhq.com/
Authorised Users:
Usually, the card is intended for the employee's use primarily. In some cases, it may also extend to immediate family members for eligible expenses, based on your employer's policy.
Important Note:
Please refer to your employer's specific policy regarding the usage of the HealthNow card.
Fraud detection measures are in place to ensure the appropriate use of the card and to minimise misuse.
For more details on usage guidelines and authorized users, please consult your employer or reach out to our Support team here or get in touch with us via live chat at the bottom of this page.
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